Location
Blessing Sagor Shaikat Bhabon, 8th Floor, House 12, Sector 11, Sonargaon Janapath Road, Uttara, Dhaka 1230
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Going Beyond the Future
Welcome to M/S Mitali International
M/S Mitali International
We collaborate with businesses to optimize operations, sustain profitable growth, and accelerate into the digital age.
BPO & B2B Telemarketing Support
Welcome to
M/S Mitali International
As a full-service Inbound, Outbound, and Business Process Outsourcing company, we are proud to serve a vast array of businesses worldwide. At M/S Mitali International, we provide comprehensive customer support, call center solutions, back-office support, lead generation, exclusive digital marketing, and image editing services tailored to suit your business requirements. With a decade of experience, we have successfully executed over 500+ diverse projects, granting us the expertise to deliver the perfect blend of strategies aimed at captivating your prospects and transforming them into loyal customers. Allow us to become your trusted contact center, regardless of your customers' geographic locations. Experience excellence and unparalleled support with M/S Mitali International. Let us be your strategic partner in business growth and success.
Building Trust, Building Tomorrow
Meet Our ServiceWe offer a comprehensive inbound and outbound call center solution, coupled with top-notch customer care and support services. Our expertise extends beyond these domains, as we boast a team of specialized professionals from technical backgrounds, encompassing a wide range of BPO services.
eCommerce & Retails
- Make your eCommerce business future ready
- 3x more revenue
- Explore your product in International market
Web Development & Design
- Optimize User Experience
- Responsive Design
- SEO Integration
Export & Import Solution
- Global Logistics Management
- Customs Documentation
- Trade Compliance Consulting
Graphics Design
- Branding and Identity
- Visual Content Creation
- Print and Digital Design
Telemarketing and sales
- Targeted Lead Generation
- Customer Relationship Management
- Sales Performance Analytics
Digital Marketing
- Social Media Management
- Search Engine Advertising (SEA)
- Email Marketing Campaigns
See More
TRUSTED AT SCALE
Rating: 5
Reviews: 6
Rating: 5
Reviews: 6
Customer, About Mitali
But web browsers aren’t like web servers. If your back-end code is getting so big that it’s starting to run noticably slowly, you can throw more computing power at it by scaling up your server. That’s not an option on the front-end where you don’t really have one run-time environment—your end users have their own run-time environment with its own constraints around computing power and network connectivity.
Empowering Success: Excellence at Every Step
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Training and Development
Invest in continuous training programs for our agents to improve their communication skills, product knowledge, and problem-solving abilities.
Implementing Advanced Technology
Invest in continuous training programs for our agents to improve their communication skills, product knowledge, and problem-solving abilities.
Monitoring and Quality Assurance
Regularly monitor calls and interactions to maintain service quality and identify areas for improvement.
Personalization
Tailor interactions to meet individual customer needs, providing a more personalized and engaging experience.
Reducing Response Times
Work on reducing call waiting times and response times to ensure quick and efficient customer support.
Feedback and Customer Surveys
Gather feedback from customers through surveys and feedback forms to gain insights into their satisfaction levels and identify areas for improvement.
Employee Engagement
Focus on fostering a positive work environment, promoting employee satisfaction, and recognizing and rewarding exceptional performance.
Proactive Issue Resolution
Anticipate potential issues and address them proactively to prevent customer dissatisfaction.
Welcome to Our Journey: A Glimpse Inside Mitali International Family
Step into our world and explore the heart of Mitali International family through these captivating images. Our gallery offers a candid peek into our team's dynamic journey, showcasing not just our professional endeavors but also the bonds that make us a close-knit community.
Our New Partner, A new journey began
8 years Anniversary celebration Group Photo
8 years Anniversary celebration with our employee
For the first time, Mitali International and Yiying celebrate together in bangladesh
Within these frames, you'll witness our cherished moments, be it the sun-kissed memories of our vacations or the vibrant snapshots of the events we enthusiastically participate in. We believe in work-life balance and creating a lively, enriching environment for our team.
Just like a family, we celebrate each other's milestones, support during challenges, and come together to create memories that last a lifetime. Our workplace is more than just desks and computers; it's a place where friendships are nurtured, ideas are born, and success is celebrated collectively. Join us in this visual journey and get to know us beyond our roles at Mitali International. We invite you to share in our joy, laughter, and team spirit through these snapshots. Thank you for being a part of our story.
